1. What are you agreeing to?
1.1. The Parties to this Agreement.
These Terms of Service describe a contractual relationship (“Agreement”) between you (“you” or “your”) and Travel Source, Inc. (“Travel Source,” “we,” “us,” “our”), your use of the “Buy with Travel Source” service as described below in Section 2.1 below, and your access to your Travel Source account information and service through the Website (together, the “Travel Source service” or “service”).
1.2. Changes to this Agreement.
Travel Source may unilaterally decide to change this Agreement from time to time, provided, however, that such changes will not impose additional obligations on you with respect to actions you took before the change became effective unless you specifically agree to such changes (for example by clicking on the “Confirm Charge” button below the updated agreement). If this Agreement is changed, Travel Source will give notice to users by posting a new version of this Agreement on our website 7 days before that version becomes effective. If Travel Source makes any changes to this Agreement that it deems to be material, Travel Source will make a reasonable effort to inform you of such changes, but it is your responsibility to review the Agreement posted to our website from time to time to see if it has been changed.
1.3. Your Eligibility.
To be eligible to use the service, you must be at least 18 years old and a resident of the United States. You represent and warrant that you are eligible to use the service.
2. How Travel Source will serve you?
2.1. The Travel Source Service.
Travel Source offers the possibility to acquire airline tickets from airlines through Travel Source. Users make an upfront payment toward the cost of the ticket and then they pay Travel Source the remaining balance in four (4) installments. Once the payments are made in full, Travel Source will provide you with the airline e-ticket pursuant to Sec. 2.1.4 of this Agreement. Travel Source will pay the airline or online travel agency of your choice on your behalf and you hereby authorize Travel Source to do so.
2.1.1. Your Promise to Pay:
Before completing any transaction on your behalf through the Travel Source service, Travel Source will secure your promise to pay by disclosing the terms and conditions applicable to that transaction and securing your affirmative consent to those terms for that transaction, including your promise to pay the Total Payments amount to Travel Source or its assigns, by asking you to initial and sign the final agreement pop up screen.
2.1.2. Review Process:
The Travel Source service has a review process that takes up to 24hrs after your booking submission. The Travel Source review process is in place to verify the information you’ve provided for your booking including but not limited the authenticity of your screenshot or if Travel Source has capacity to take on bookings for the specific month of your booking. In the event your booking doesn’t get approved, any payments you made is refunded to you immediately. Travel Source uses Stripe as a third party for payments. According to their refund payment process, it can take up to 7-10 business days to refund the amount back into your account. For any questions about this please refer to www.stripe.com.
If approved, your first installment after the upfront payment, will be due no sooner than 14 days after your booking submission. This installment and the subsequent three scheduled installments are charged automatically and no action is required on your part. We send you payment reminders days before the scheduled dates should you need to make changes to your payment method.
2.1.4. Receiving your e-ticket:
You will receive your e-ticket information including the airline confirmation code in an email sent by Travel Source after your last payment has been successfully charged.
2.1.5. No Prepayment Penalty:
You may satisfy your payment obligation under the Travel Source service on any date prior to the date of the final payment by paying Travel Source an amount equal to the unpaid balance. You will have to notify the Travel Source team at team@Travel Source.com if you’d like to pay off your balance ahead of time.
2.1.6. Changes to Travel Source terms:
Travel Source may unilaterally decide to change these Travel Source Terms from time to time, provided, however, that such changes will not impose additional obligations on you with respect to actions you took before the change became effective unless you specifically agree to such changes (for example by clicking on the “Confirm Charge” button next to the updated agreement). If these Travel Source Terms are changed, Travel Source will give notice to users by posting a new version of this Agreement on our website 7 days before that version becomes effective.
2.1.7. Referral Credit Expiration:
Travel Source will issue a $25 credit through the referral program for each person that signs-up and books using a unique referral link, or who has someone sign-up and book using their unique referral link. Any active credits on an account will be automatically applied to the installment schedule when a new booking is created. As of August 1, 2018, referral credits will expire 12 months from the date of issue. For instances where referral credit was accrued prior to August 1, 2018, those credits will be adjusted to expire on August 1, 2019.
2.2. Collecting Information About You.
2.3. Payment Defaults & Cancellations
You agree to allow Travel Source to send you payment reminders from time-to-time. Notwithstanding whether you have consented or withdrawn your consent to the Travel Source E-Sign Consent, you agree that payment reminders may take the form of any available communication. You also agree that if you fail to pay an amount owed to Travel Source, Travel Source will cancel your ticket and all payments made remain non refundable to you. The minimum payment amount agreed upon at time of booking (if any), must be fulfilled to cancel the booking.
2.4. Changes or flight cancellations
You authorize Travel Source to manage your flight booking and protection process. If you need to make changes to your flight, contact Travel Source at team@Travel Source.com. Depending on the airline your booking is with, the airline may charge a change fee. This fee will be charged to your card on file should you request any changes to be done.
Once you acquire the full rights to the ticket information, all change or flight cancellation requests must be done directly with the airline or online travel agency from which you submitted your booking from. Travel Source is no longer your point of contact once your installments are paid in full.
2.5. Communication & Notification.
You agree that Travel Source may provide you communications about your account and the Travel Source Service electronically or through phone calls, text messages(sms) or in writing. Standard mobile, message, or data rates may apply and you are responsible for any such fees. Travel Source reserves the right to close or limit access to your account and immediately collect all due amounts if you withdraw your consent to receive electronic or other communications or if you revoke access to any third party site on which the Travel Source Service relies (e.g., Facebook, Twitter, etc.) or if any such service should revoke or cancel your account on that site. Any electronic communications will be considered to be received by you within 24 hours of the time we email it to you or otherwise send it to your attention (such as via sms or other online notification). We may assume you have received any communications sent to you by postal mail 3 business days after we send it.
If we need to contact you to service your account or to collect amounts you owe to us, you give direct consent to us, as well as servicers, agents, contractors and collectors of your account, to communicate with you in any way, such as calling, texting(sms), or e-mail via:
- a mobile phone or landline you you provide to us, use to contact us, or at which we believe we can reach you (even if it is not yours),
- any email address you provide to us or one of our partners,
- automated dialer systems and automatic telephone dialing systems,
- pre-recorded or artificial voice messages and other forms of communications.
You also agree that these communications are not unsolicited for purposes of any state or federal law, and you understand that this may result in additional mobile, text message(sms), or data charges. You understand and agree that Travel Source may, without further notice or warning and in our discretion, monitor or record telephone conversations you or anyone acting on your behalf has with Travel Source or its agents for quality control and training purposes or for its own protection. You acknowledge and understand that, while your communications with Travel Source may be overheard, monitored, or recorded without further notice or warning, not all telephone lines or calls may be recorded by Travel Source, and Travel Source does not guarantee that recordings of any particular telephone calls will be retained or retrievable.
Notwithstanding this provision, Travel Source’s delivery of any Disclosures governed by the Travel Source E-Sign Consent shall be governed by your consent or withdrawal of consent to receiving such Disclosures in electronic form.
2.6. Working with Third Parties.
If you grant express permission to a third party to take specific actions on your behalf, or access particular information about your account, either through your use of the third party’s product or service or through your Travel Source account, you acknowledge that Travel Source may disclose the information about your account that is authorized by you to this third party. You also acknowledge that granting permission to a third party to take specific actions on your behalf does not relieve you of any of your responsibilities under this Agreement. Further, you acknowledge and agree that you will not hold Travel Source responsible for, and will indemnify Travel Source from, any liability arising from the actions or inactions of this third party in connection with the permissions you grant.
2.7. Cancelling transactions
Travel Source may choose not to provide service to you, to a specific airline or an online travel agency that you’ve submit at any time for any reason, including but not limited to, your history of transactions on our site. Travel Source may cancel transactions or your payments at any time if you violate any term of this Agreement.
3. Your use of Travel Source.
3.1. Agreement to Provide Accurate Information.
When you provide information to Travel Source, you agree to provide only true, accurate, current and complete information about yourself and you agree not to misrepresent your identity or your account information. You further agree to keep your account information up to date and accurate.
3.2. Delays in Processing.
In some cases when you attempt to use the Travel Source Service to make a purchase, the transaction may be held as pending or be otherwise delayed for processing and confirmation by either Travel Source or the merchant and can be cancelled at any time until it is confirmed by Travel Source.
3.3. User Responsible for Fees.
If you use the Travel Source Service, you are responsible for any fees or other amounts that your phone service provider charges, such as fees for SMS, data service, and any other fees that your phone service provider may charge.
3.4. Payment Methods.
You may use one of the acceptable methods of payment to be used for automatic recurring scheduled payments.
Currently acceptable methods of payment are:
- Debit & Credit Card – Automatic payments made by debit or credit card will be subject to the terms and conditions established by the card issuer. If charges cannot be processed through your debit or credit card, is returned for insufficient funds, you will be responsible for any fees incurred and Travel Source will have no liability with respect thereto.
- Automatic Clearing House(ACH) – Automatic payments made through Automatic Clearing House(ACH) will be subject to the terms and conditions established by the source bank. If charges cannot be processed through your bank account, is returned for insufficient funds, you will be responsible for any fees incurred and Travel Source will have no liability with respect thereto.
3.5. Access to Your Account.
You are responsible for maintaining the secrecy of the login credentials to your Travel Source account. You agree to establish reasonable security procedures and controls to limit access to your password or other identifying information to authorized individuals, which includes choosing passwords and other credentials in a manner that will protect the security of your information. Your credentials include your username and password to your Travel Source account and to any third Party account you have used to login to your Travel Source account. You are also responsible for maintaining the accuracy of the information in your Travel Source account.
3.6. Website Content.
The information on the Travel Source’s website is for information purposes only. It is believed to be reliable, but Travel Source does not make any promises as to its completeness, timeliness or accuracy. The information and materials contained in the Website, and in this Agreement, are subject to change without notice. Access to the service may from time to time be unavailable, delayed, limited or slowed due to, among other things:
- servers, networks, hardware failure (including your own computer), telecommunication lines and connections, and other electronic and mechanical equipment;
- software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content;
- overload of system capacities;
- damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, act of God, accident, fire, water damage, explosion, mechanical breakdown or natural disasters;
- interruption (whether partial or total) of power supplies or other utility of service; strike or other stoppage (whether partial or total) of labor;
- governmental or regulatory restrictions, exchange rulings, court or tribunal orders or other human intervention; or
- any other cause (whether similar or dissimilar to any of the foregoing) whatsoever beyond the control of Travel Source.
3.7. Links to Other Websites.
Links to non-Travel Source websites are provided solely as pointers to information on topics that may be useful to users of the service, and Travel Source has no control over the content on such non-Travel Source websites. Travel Source makes no warranties concerning the content of such websites, including the accuracy, completeness, reliability of said websites, nor does Travel Source warrant that such website or content is free from any claims of copyright, trademark or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. If you choose to follow a link to a website not controlled by Travel Source, you must do so at your own risk. Travel Source does not guarantee the authenticity of documents on the Internet. Links to non-Travel Source websites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or service offered at such sites, or any representation regarding the content at such websites.
3.8. Closing Your Account.
3.9. Dormant Accounts.
4. How you may NOT use Travel Source.
By using Travel Source’s Website or Service, you agree that:
You will not engage in any activities related to the service that are contrary to any applicable law or regulation or the terms of any agreements you may have with Travel Source;
You will not provide false, inaccurate or misleading information;
You will not provide information belonging to any person other than yourself;
You will not use an account that belongs to another person for yourself or on behalf of another person
You will not use any device, software, routine, file or other tool or technology, including but not limited to any viruses, trojan horses, worms, time bombs or cancelbots, intended to damage or interfere with the service or to surreptitiously intercept or expropriate any system, data or personal information from the service;
You will not breach this Agreement or any other agreement or policy that you have agreed to with Travel Source;
You will not commit unauthorized use of Travel Source’s Website and systems including but not limited to unauthorized entry into Travel Source’s systems, misuse of passwords, or misuse of any information posted to a site; and
You will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure, including but not limited to denial of service attacks, “spam” or any other such unsolicited overload technique.
5. How Travel Source will resolve disputes.
5.1. Disputes with Travel Source.
If a dispute arises between you and Travel Source, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. In the event of a dispute we encourage you first to contact Travel Source at team@Travel Source.com to try resolving your problem directly with us.
5.2. Mandatory Arbitration.
Either you or we can initiate arbitration through the alternative dispute resolution provider the American Arbitration Association (the “AAA”) pursuant to the then-current Supplementary Procedures for Consumer-Related Disputes (the “Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, Travel Source will pay all arbitration fees and expenses.
The arbitration shall be conducted by telephone or electronic means and/or shall be solely based on written submissions, the specific manner of which shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless the arbitrator determines that an in-person hearing is necessary based on the request of one of the parties and any judgment on the award rendered by the arbitrator shall be final and may be entered in any court of competent jurisdiction. You and Travel Source each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial and agree to proceed only on an individual basis and not in a class, consolidated, or representative action. The parties hereby appoint the arbitrator the exclusive power to rule on any challenges to the requirement for the use of alternative dispute resolution process in these terms.
We also both agree that you or we may bring suit in court to obtain interim or preliminary injunctive relief necessary to protect the rights or property of you or Travel Source and all of its partners, affiliates, shareholders, employees, and agents of any kind (together, our “Affiliates”).
Except as explicitly provided in elsewhere in this Agreement, all claims you bring against Travel Source must be resolved in accordance with this Section. Any claim filed or brought contrary to this Section shall be considered improperly filed. Should you file a claim contrary to this Section, Travel Source may recover from you attorneys’ fees and costs up to $1,500 per claim, provided that Travel Source first has notified you in writing of the improperly filed claim and you have failed to promptly withdraw the claim
You and Travel Source agree that any arbitration shall be limited to the dispute between Travel Source and you individually. To the fullest extent permitted by law, (1) no arbitration shall be joined with any other; (2) there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (3) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
5.4. Exceptions to Informal Negotiations and Arbitration.
You and Travel Source agree that the following disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (1) any disputes seeking to enforce or protect, or concerning the validity of, any of your or Travel Source’s intellectual property rights; and (2) any claim for injunctive relief.
6. MISCELLANEOUS PROVISIONS.
6.2. Enforceability and Governing Law.
6.3. Intellectual Property.
All content, design, graphics, compilation, magnetic translation, digital conversion and other matters to the service are protected under applicable copyrights, trademarks and other proprietary rights (including but not limited to intellectual property rights) and owned by Travel Source or one of its affiliates. The copying, redistribution, use or publication by you of any part of the service, unless expressly permitted in this Agreement, is strictly prohibited. Use of the service does not give you ownership of any intellectual property rights in any of the content, documents or other materials you access. The posting of information or materials on the service does not constitute a waiver of any right in such information and materials.
“Travel Source” is the marketing name for certain financial service activities of Travel Source as operator of the service. “Travel Source” is a trademark of Travel Source. Other featured words or symbols may be the trademarks of their respective owners.
Travel Source AND ITS AFFILIATES MAKE NO COMMITMENTS OR WARRANTIES ABOUT THE CONTENT, RELIABILITY, OR AVAILABILITY OF THE service OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE SERVICE. Travel Source AND ITS AFFILIATES DISCLAIM, WITHOUT LIMITATION, ANY WARRANTY OF ANY KIND WITH RESPECT TO THE service, INCLUDING ANY WARRANTY REGARDING NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Travel Source AND ITS AFFILIATES SHALL NOT BE RESPONSIBLE FOR ANY SERVICE INTERRUPTIONS, INCLUDING, BUT NOT LIMITED TO, SYSTEM FAILURES OR OTHER INTERRUPTIONS THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION OR SETTLEMENT OF PAYMENT TRANSACTIONS OR THE SERVICE.
6.7. LIMITATION OF LIABILITY.
Travel Source AND ITS AFFILIATES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY PRODUCT AVAILABLE FROM OR THOUGH THE WEBSITE OR THE USE OF THE service. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, Travel Source AND ITS AFFILIATES ARE NOT LIABLE FOR ANY COMPENSATORY, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, PRODUCT LIABILITY OR OTHERWISE; NOR ARE THE LIABLE FOR ANY THIRD PARTY CLAIMS OF ANY NATURE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIMS. NONE OF THE SERVICEWOULD BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, YOU OBTAIN FROM US FROM OR THROUGH THE WEBSITE OR service SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. NEITHER Travel Source NOR ITS AFFILIATES SHALL HAVE ANY LIABILITY FOR ANY FAILURE OR DELAY RESULTING FROM ANY CONDITION BEYOND THE REASONABLE CONTROL OF SUCH PARTY.
6.8. Statute of Limitations.
6.9. No Third-Party Beneficiaries.
This Agreement is between you and Travel Source. No user has any rights to force Travel Source to enforce any rights it may have against any you or any other user.
6.10. Government Use.
If You are a part of an agency, department, or other entity of the United States Government (“Government”), the use, duplication, reproduction, release, modification, disclosure or transfer of the any of our products or service is restricted in accordance with the Federal Acquisition Regulations as applied to civilian agencies and the Defense Federal Acquisition Regulation Supplement as applied to military agencies. The Service and any related software is a “commercial item,” “commercial computer software” and “commercial computer software documentation”. In accordance with such provisions, any use of the Service by the Government shall be governed solely by these Terms.
Travel Source E-Sign Consent Agreement
This E-Sign Consent constitutes your consent to receive disclosures and other information in electronic form. In connection with the Travel Source service, Travel Source is required by law to provide you with certain disclosures. Without your consent, Travel Source is not permitted to provide those disclosures to you online. If you do not consent to this E-Sign Consent, you should choose another payment option.
1. Consumer Consent
Before completing any transaction using the Travel Source Service, you will be asked to consent to the Travel Source Terms of Service by clicking “Create Account” or “Sign Up”. This action constitutes your electronic signature and manifests your consent and agreement to the following terms:
- Travel Source may provide disclosures required by law and any other information about your legal rights and duties and your account to you electronically.
- Travel Source can send any communications, billing statements, or required disclosures, such as initial and annual privacy notices (together, “Disclosures”) to you electronically via our website or to the email address that you have provided to us, either directly or indirectly via the merchant to whom Travel Source will send funds on your behalf.
- Travel Source will notify you via e-mail when the Disclosures are available. The Disclosures will be available for at least 30 days and will be provided to you in a format that can either be printed or downloaded for your records. Whenever Travel Source sends you an email or text message regarding the Disclosures, that email will contain instructions regarding how to view the Disclosures.
- Your electronic signature on agreements and documents has the same effect as if you signed them in ink.
- This consent applies to any transaction undertaken through the service in the past, to all future disclosures and communications on your account, to all future transactions in which you use the service, at any time, to any transaction with us, and to other Disclosures that we provide to you by email.
2. Minimum Requirements
You understand that, in order to view and/or retain copies of the Disclosures, you may need a computer with an Internet connection (PCs should be running Windows 7 or higher and Internet Explorer 10 or higher, Chrome, or Firefox; Macs should be running OSX and Safari, Chrome, or Firefox); a mobile device (iOS 6.0 or higher devices running Safari or Chrome; Android 4.0 or higher devices running Android Browser or Chrome), a valid email address, a working mobile telephone number that can receive text messages, sufficient storage space to save Disclosures or the capability to print the Disclosures from the device on which you view them.
3. Withdrawing Consent
You are free to withdraw Your Consent at any time. If at any time you wish to withdraw Your Consent, you can send us your request by submitting a request through the ‘contact us’ link at www.Travel Source.com or emailing team@Travel Source.com. If you decide to withdraw Your Consent, the legal effectiveness, validity and/or enforceability of prior electronic Disclosures will not be affected and Travel Source may close or limit access to your account. You agree to pay any amount owed to Travel Source even if you withdraw Your consent and we close or limit access to your account. You agree to pay any amount owed to Travel Source even if you withdraw Your consent and we close or limit access to your account.
4. Legal Effect
Your consent to this E-Sign Consent means that Disclosures Travel Source provides to you electronically shall have the same meaning and effect as if provided in paper form. An text message or email alerting you that Disclosures are available electronically, provided that the Disclosures are made available online shall have the same meaning and effect as if Travel Source had provided those Disclosures to you in paper form, regardless of whether you actually view those Disclosures, unless you have withdrawn your consent pursuant to Section 3, above, prior to receiving such Disclosures,
You agree that Travel Source may modify or change the methods of disclosure described herein, and that Travel Source may send you Disclosures in paper form at its option. You can obtain a paper copy of an electronic Disclosure at no charge, provided that such request is made within a reasonable time after we first provided the electronic Disclosure to you.
You also agree that Travel Source is not responsible for any delay or failure in your receipt of any email notice that is not caused by Travel Source’s failure to send such a notice to the phone number or email address you have provided for that purpose.